Instructors Getting Started

Summer 2024 Updates!

Before the Start of the Semester

  • Once you receive your classroom assignment, visit our Classroom Database to review the technology available in the room as well as user guides and helpful videos on using the equipment.

  • Schedule a classroom consultation to learn how to use the technology in your assigned classroom.  Please note we are not able to schedule consultations during the first 2 weeks of classes due to the volume of semester startup activities.

  • If you are teaching in a space with Course Capture capabilities, please visit our Course Capture Service to learn how to sign up for this option.

  • Assigned to a departmental space? We can still help.
    • Check out our Departmental Spaces page to get guidance and resources in planning for enhanced live stream and lesson recording capacity in departmental classrooms and other learning spaces.
    • If your classroom does not include technology that supports your instructional needs, we may be able to help with our Instructional Equipment Checkout service.

    • Schedule a consultation with us if you need further guidance.

During the Semester

  • Experience any issues and need immediate attention?

    • Give us a call at 510-643-8637 and our staff can solve the problem and let you get back to teaching
    • Click on the "Chat With Us" bubble on the lower right hand side of the page 

  • For non-urgent issues and questions, please contact us via