Instructors Getting Started

What's New for Fall 2021?

  • Video Camera and Video Conference Capabilities in 40 Rooms: Select "Feature: Video Conference Capable" in Classroom Database to see which rooms have this capability
  • Hybrid Teaching Using Zoom Workshops: Our Zoom video conferencing experts are offering workshops to help you in whatever mode you plan to teach this Fall. Visit the RTL Events page for upcoming workshop dates
  • Course Capture capable classrooms expanded from 60 to 116 Rooms: Select "Feature: Course Capture Capable" in Classroom Database to see which rooms have this capability
    • Have concerns about voice amplification in your classroom? Check out the Instructional Equipment Service page for some ideas, such as a personal amplification system or microphone options.
  • Live Chat Support: Visit the ETS website and click on the "Chat With Us" bubble on the lower right hand side of the page; this is an alternate way to call at 510-643-8637 for immediate support

Before the Start of the Semester

  • Once you receive your classroom assignment, visit our Classroom Database to review the equipment available in the room as well as user guides and helpful videos on using the equipment.

  • Schedule a classroom consultation to learn how to use the technology in your assigned classroom.  Please note we are not able to schedule consultations during the first 2 weeks of classes due to the volume of semester startup activities.

  • If you are teaching in one of our 100+ spaces with Course Capture capabilities, please visit our Course Capture Service to learn how to sign up for this option.

  • Assigned to a departmental space? We can still help. Schedule a consultation with us to learn the basics on how to setup your laptop/tablet for projection.
    • Check out our Departmental Spaces page to get guidance and resources in planning for enhanced live stream and lesson recording capacity in departmental classrooms and other learning spaces.
    • If your classroom does not include a projector or sound system, we may be able to help with our Instructional Equipment Checkout service.

During the Semester

  • Experience any issues?

    • Give us a call at 510-643-8637 and our staff can solve the problem and let you get back to teaching.

    • Live Chat Support: Visit the ETS website and click on the "Chat With Us" bubble on the lower right hand side of the page 
  • Reporting an issue after the fact?