Instructors Getting Started

How to use a Black Box at UC Berkeley

Classroom Technology Help

Need Immediate Attention?

  • Click on the Chat bubble on the lower right corner of the page
  • Call the Classroom Helpdesk at 510-643-8637

For non-urgent issues and questions

Summer 2022 Updates!

  • Completed! 16 classrooms have been refreshes in Spring 2022
  • A slew of upgrades are coming in the Summer including major refreshes to 11 classrooms and minor additions (adding cameras and video conference capability) to as many classrooms as possible

Before the Start of the Semester

  • Once you receive your classroom assignment, visit our Classroom Database to review the technology available in the room as well as user guides and helpful videos on using the equipment.

  • Schedule a classroom consultation to learn how to use the technology in your assigned classroom.  Please note we are not able to schedule consultations during the first 2 weeks of classes due to the volume of semester startup activities.

  • If you are teaching in a space with Course Capture capabilities, please visit our Course Capture Service to learn how to sign up for this option.

  • Assigned to a departmental space? We can still help. Schedule a consultation with us to learn the basics on how to setup your laptop/tablet for projection.
    • Check out our Departmental Spaces page to get guidance and resources in planning for enhanced live stream and lesson recording capacity in departmental classrooms and other learning spaces.
    • If your classroom does not include a projector or sound system, we may be able to help with our Instructional Equipment Checkout service.

    • Schedule a consultation with us if you need further guidance (please include "Departmental Spaces Guidance" in the request to help direct your request)

During the Semester

  • Experience any issues and need immediate attention?

    • Give us a call at 510-643-8637 and our staff can solve the problem and let you get back to teaching
    • Click on the "Chat With Us" bubble on the lower right hand side of the page 

  • For non-urgent issues and questions, please contact us via