Zoom for Instruction

About Zoom for Instruction

"Zoom for Instruction" provides workshops, consultations and other support for Berkeley instructors using Zoom. Zoom for Instruction also helps instructors access and use Zoom Webinars and Zoom Pro for official classes with more than 300 students. 

In addition to supporting live lecture streaming, Zoom can also support many other instructional scenarios, including interactive video, video recording (on-demand, asynchronous viewing), and active learning (polling, breakout rooms, whiteboards/annotations, screensharing, etc.). Zoom is  integrated with bCourses

More About Zoom for Instruction

Webinars & Zoom Pro for Large Classes

Teaching a class with more than 300 students? Please email zoom-help@berkeley.edu to find out more about our support for large classrooms using zoom pro or webinars.

Zoom for Instruction Alerts & Updates

Zoom Updates

The Classroom of the Future pilot implemented in 219 Dwinelle for the Spring 2023 semester includes a ceiling microphone, Zoom video collaboration system, wireless presentation, and other features to improve the user experience.
You can start a video conference session directly from the classroom - no extra wires or devices required. The Zoom Room solution provides a consistent interface experience with the rest of the Zoom ecosystem, so you will likely already be familiar with these controls.
Update Zoom App Before Nov. 5 to Avoid Disruption 
Starting on Nov. 5, 2022, Zoom will implement a new Software Lifecycle Policy, requiring all Zoom customers to use a recent version of the software in order to participate in meetings or webinars on the Zoom platform. Please take a moment now to check what version you are using, and if it is older than 5.8.6 (for mobile and desktop devices), you will need to update to the latest version to avoid disruption.

Discontinued Service

RTL has discontinued our live Zoom virtual help desk service.  For urgent support with Zoom related classroom issues, please use our live chat or phone support hotline.

All non-urgent or non-instructional support requests from faculty and staff should be submitted to zoom-help@berkeley.edu
Classroom technology live chat can be found here: https://rtl.berkeley.edu/services-programs/classroom-technology-support
Our classroom technology support hotline is 510-643-8637

Zoom Learning Center

The Zoom Learning Center provides a wealth of resources including courses for obtaining certifications on Zoom Meeting, Zoom Webinar, Zoom Phone, Zoom Rooms and administration.


Advanced Polling

On November 8th, Zoom added several new polling and quiz features.  Zoom Client 5.8.3 or higher is required for anyone to participate in polls that use the new features; however basic polling features will still work with previous versions.  Here is the link to Zoom's advanced polling instructions:


The polling feature for meetings allows you to create single choice or multiple choice polling questions, while advanced polling adds matching, ranked choice, short answer, and long answer options. You can also set correct answers to have the poll function as a quiz.

The UC Berkeley Zoom Team recommends that everyone at Berkeley upgrade their mobile and desktop apps to this latest version to improve and enhance their Zoom meeting and webinar experiences. 

Note: If you are on a managed machine with Berkeley Desktop you can also use BigFix (Windows) or Self-Service (Mac) to update your Zoom instance. 

For more support, contact ITCS itcsshelp@berkeley.edu or your departmental IT staff for assistance.