News

Updated Guidance as of February 2, 2022:
Thanks to the hard work and collaboration between our hardware vendor and the classroom technology services team, a workaround has been implemented in all of our video conference capable rooms and Monterey (macOS 12) devices can now connect to our classroom cameras in our general assignment classrooms for use in Zoom or other video conferencing platforms.

Review this month's RTL newsletter for up-to-date resources, workshop opportunities, and quick support options.

What’s new?

After running pilots of iClicker Cloud and Poll Everywhere in Fall 2021, Research, Teaching, and Learning is licensing both tools at no cost to students or instructors. Support for iClicker Classic is being phased out.

As outlined in Chancellor Christ’s update on Friday 1/7/22, most courses are being offered fully remotely between January 18 - 28, 2022. Please visit the campus coronavirus page for details.

Review upcoming events and workshops that will help you prepare for the spring semester.

Review RTL's upcoming events and training opportunities as well as just in time information as we near the end of the semester.

What a whirlwind semester start. We want to thank all of you, the instructors that support the teaching and learning mission of the campus, for understanding that technology does not always work and for being partners in figuring out solutions to keep instruction going when faced with technical challenges.

SuiteC Fall 21 Update

When we re-built the SuiteC tools earlier this year, we prioritized the popular Asset Library and Engagement Index tools and made the decision to retire the native whiteboard tool and support use of the many available third party whiteboard tools. Our first major update to SuiteC includes a number of ways to make it easier to bring these external whiteboards into the Asset Library.

For Course Capture Instructors:

Review our latest instructional support newsletter with the latest updates and resources available to the campus community.

To keep our tightly scheduled 200+ classrooms operational and updated in-semester, our dedicated engineering team turns to evenings and nights to do some of their best work when the rooms are empty. In addition to addressing more complex issues, such as replacing a bad projector, that requires an empty classroom, we also focus on upgrading smaller, analog-only classrooms during the semester to bring them into the digital world with the following updates:

Visit the Academic Innovation Studio (AIS) in Dwinelle 117 (Level D), 9am - 4pm, to get connected with support for RTL services starting August 18. All workshops will continue to be offered virtually in the near future. Check out RTL's Quick Support Options available to the campus instructional and research community.

Review our latest instructional support newsletter with the latest updates and resources available to the campus community.

Research, Teaching, and Learning (RTL) is offering several programs and support services for faculty as they prepare for the Fall semester.

Link to Fall 2021 Classroom Technology Newsletter.

The fee for Video with Operator Course Capture has been reduced from $2000 to $1000 for the Fall 2021 semester. This fee only applies to auditoriums in Wheeler Aud, Pimental, 2050 VLSB, and 245 Li Ka Shing. This is not to be confused with the new feature Video without Operator service that has been added to other existing classrooms. The new Course Capture Video with Operator service remains free to use.

Review our instruction/research support newsletter with the latest updates and resources available to the campus community.

The Asset Library and Engagement Index tools are being rebuilt, and new versions will be available in the fall, while Whiteboards and Impact Studio are being retired.

Background:

The SuiteC tool set was developed as part of a grant-funded project and first piloted in 2015. Over time, technologies have modernized, class sizes have increased, and the performance of SuiteC has fallen behind, ultimately leading to the need to retire the current toolset.