Get Help

RTL Commons offers many services virtually and in-person to support the needs of instructors and researchers at UC Berkeley. We aim to uplift instructors so that they can teach in
ways that matter to them, their students, and the broader instructional community. Our commitment is to offer instructional support that is student-centered, relevant, authentic, equitable, and inclusive.

Deciding on Which Academic Technology to Use?

Experiencing Classroom Support Issues?

Review the Classroom Database
Contact the Classroom Helpdesk:
- By phone: 510-643-8637
- For non-urgent issues and questions, please contact us via email: classroomav@berkeley.edu

Schedule a Consultation

Best Practices in Pedagogy
Schedule a consultation with the Center for Teaching & Learning (CTL)

Academic Technology
Sign up for virtual consultations or email directly for the following supported tools:

bCourses - bcourseshelp@berkeley.edu
Ally/Accessibility - allyhelp@berkeley.edu
Kaltura - kalturahelp@berkeley.edu
Student Response Systems (Poll Everywhere and iClicker Cloud) - studentresponse@berkeley.edu
Gradescope - gradescope@berkeley.edu
Online Discussions (Ed Discussion) - discussionshelp@berkeley.edu

General Assignment Classroom Technology or Departmental Space
Schedule a consultation with Classroom Technology (CTS).

For Researchers

Join Research IT virtual office hours. More information about Research IT services is available on the Research IT website or by emailing research-it@berkeley.edu.

Quick Contacts

Research, Teaching, and Learning Commons (RTL): rtl-general@berkeley.edu
Center for Teaching and Learning (CTL): teaching@berkeley.edu
Research IT: research-it@berkeley.edu
bCourses help: bcourseshelp@berkeley.edu
Search IT Knowledgebase