Get Help

RTL Commons offers many services virtually and in-person to support the needs of instructors and researchers at UC Berkeley.

For Instructors

Deciding on Which Academic Technology to Use?

Experiencing Classroom Support Issues?

Contact the Classroom Helpdesk:

By phone: 510-643-8637
For non-urgent issues and questions, please contact us via email: classroomav@berkeley.edu

Schedule a Consultation

Best Practices in Pedagogy
Schedule a consultation with the Center for Teaching & Learning (CTL)

Academic Technology
Sign up for virtual consultations or email directly for the following supported tools:

bCourses - bcourseshelp@berkeley.edu
Ally/Accessibility - allyhelp@berkeley.edu
Kaltura - kalturahelp@berkeley.edu
Student Response Systems (Poll Everywhere and iClicker Cloud) - studentresponse@berkeley.edu
Gradescope - gradescope@berkeley.edu
Online Discussions (Ed Discussion) - discussionshelp@berkeley.edu

General Assignment Classroom Technology or Departmental Space
Schedule a consultation with Classroom Technology (CTS).

For Researchers

Join Research IT virtual office hours. More information about Research IT services is available on the Research IT website or by emailing research-it@berkeley.edu.