Wi-Fi Tips

Wi-Fi Tips

Best practices for avoiding issues with student responses not being registered due to occasional Wi-Fi instability.

Students

  • Connect to Eduroam: https://studenttech.berkeley.edu/get-online
  • Forget CalVisitor: https://support.apple.com/en-us/HT208941 (iOS)
    • When both campus networks are remembered your device may try to swap between the two. This behavior results in what appears to be a connection issue but instead may be network confusion.
  • Toggle Wi-Fi off and on when you arrive in the classroom.
    • This prevents you from being connected to a distant Wi-Fi access point as you traveled across campus.

Instructors

  • Use an ethernet connection, if available
    • A hardwire connection is recommended for the instructor's computer to start/stop polls
  • Begin after 5 minutes
    • Avoid starting a poll right at beginning of class when many devices are joining the network
  • Start slow
    • Allow students 90 seconds to respond for the first poll, and 60 seconds thereafter. As everyone becomes accustomed to submitting responses you can pick up the pace.