Missed / Conflict Exams

Missed / Conflict Exams

If a student misses an exam or needs to retake an exam for some reason then there are multiple options to handle this. Which strategy is appropriate will depend on factors such as whether missing the exam was the student’s fault (e.g., overslept) or outside their control, and whether this was a short-term interruption (e.g., fire alarm went off 3 minutes after the exam started) versus a long-term problem (e.g., sick for an entire week, so making up exams may only add more pressure).

Rescheduling Scenarios and Requirements:

1. Student requests an extension in advance: If a student requests an extension before the exam window, course staff can give an override through PrairieTest to extend the original testing window.

2. Student missed an exam: If a student missed a scheduled exam, they must have their original reservation deleted by CBTF Staff before they can make a new reservation. Students can get their original reservation deleted by either going to a CBTF lab in person and asking a proctor to delete their reservation or by emailing cbt-help@berkeley.edu. 

  • CBTF Staff will delete reservations without question. However, there is no guarantee that there will be available seats during the original testing window once your reservation has been deleted. If there are no seats available, course staff will need to grant the student an override through PrairieTest to extend the original testing window for the student to take the exam.
  • Students who get to the CBTF less than10 minutes after the exam starts will be allowed to come in, but will not be given extra time. 
  • Students who come to the CBTF more than 10 minutes after the exam starts will not be allowed in the testing center and will be marked as a no show. They will need to get their reservation deleted and find a new slot or be granted an override by course staff.

Adding an exam override:

If a student needs an extended exam window, complete an override by folllowing the process outlined below. 

  1. Find your course in PrairieTest
  2. Choose the exam that will need an override
  3. Click the "Overrides" tab
  4. Click "Add override" and enter the student's Berkeley email
  5. Enter the new date range for taking the exam
  6. Inform the student to make a new reservation