Online Discussions Service Updates

May 18, 2022

Announcing Ed Discussion

The campus is pleased to announce the selection of Ed Discussion as the tool to facilitate synchronous and asynchronous online discussions in courses at UC Berkeley. It is currently available, and you can access it from bCourses* or edstem.org. Other discussion tools, such as Piazza, will no longer be licensed by the campus after August 2022. In addition, the use of Piazza for individual licensing will be prohibited to ensure equitable access to course materials for all students.

*For more information on accessing Ed Discussion from bCourses, see our help article How do I add Ed Discussion to the Course Navigation?

Process

This decision was made after a rigorous Request for Proposal (RFP) process that included a review committee comprised of faculty, staff, and students. Ed Discussion received the highest score from the committee in all categories of functionality, accessibility, integration with campus systems (bCourses/Canvas LMS), business experience, and references. We appreciate the committee's thorough review of multiple tools and are confident that Ed Discussion is the best solution for our campus needs.

Features

Ed Discussion offers robust features, including threaded discussions, embedded media, attachments, integration with bCourses, runnable code snippets, Markdown and LaTeX formatting, moderation, analytics, and reporting. To learn more about Ed Discussion, please see our Online Discussions service page.

Get Help

RTL is offering a variety of informative self-help options to get you started including an introductory video to the left and a quick start guide. RTL will also offer virtual training on Tuesday, June 21, 3 pm, and Tuesday, July 19, 3 pm as well as hold virtual workshops with the vendor before the start of the Fall semester on Tuesday, August 9, 3 pm, and Thursday, August 11, 3 p.m. In the meantime, if you have any questions, or would like to schedule a one-on-one consultation, please contact discussionshelp@berkeley.edu  

Licensing

As noted above other discussion tools, such as Piazza, will no longer be licensed by the campus after August 2022. In addition, the use of Piazza for individual licensing will be prohibited to ensure equitable access to course materials for all students. The procurement process includes rigorous vetting at the campus and UC level for privacy, security, and accessibility. Licensed tools such as Ed Discussion provide students and instructors with many benefits, including integration with bCourses, support resources, detailed help guides, and dedicated support staff. They ensure a consistent user experience and that students do not pay out of pocket for required class tools.

Additional Resources

FAQs about Ed Discussion and Piazza