Student Response Systems WiFi Tips

Overview

Wi-Fi Tips

The following tips are best practices for avoiding issues with student responses not being registered due to occasional Wi-Fi instability.

Instructors

1. Use an ethernet connection, if available.
   • A hardwire connection is recommended for the instructor's computer to start/stop polls. See: Wi-Fi Recommendations for Classrooms Using iClicker Cloud or the iClicker Student App
2. Begin after 5 minutes.
   • Avoid starting a poll right at the beginning of class when many devices join the network.
3. Start slow.
   • Allow students 120 seconds to respond to the first poll and 60-90 seconds after that. As everyone becomes accustomed to submitting responses, you can pick up the pace.

Students

1. Toggle Wi-Fi off and on when you arrive in the classroom.
   • Resetting Wi-Fi prevents you from connecting to a distant Wi-Fi access point as you travel across campus.
2. Connect to the Eduroam network.
   • Note: To connect to Eduroam, individuals must create a key that is used in place of their normal CalNet passphrase. If you are connecting to Eduroam for the first time, see Creating a Wi-Fi Account (eduroam wireless network) for step-by-step directions.
   • See also: Wi-Fi Services | Information Technology and Get Online | Student Technology Services
3. Forget the CalVisitor network.*
   • iOS guide: How to forget a Wi-Fi network on iPhone, iPad, or Mac
   • Android guide: How to Forget a Wi-Fi Network on Android

*When your device remembers both campus networks, it may try to swap between them. This behavior results in what appears to be a connection issue but instead may be network confusion.

For more information, see the help article: eduroam and CalVisitor should not be both configured on a device