All News

April 21, 2022

As we near the end of the Spring 2022 semester, we want to share an improvement that RTL has made in the classroom based on your feedback from the Classroom Technology Feedback Survey - Fall 2021 that we sent in December 2021. Based on our helpdesk ticket review, our team was aware that audio capture for Course Capture was a top issue in our classrooms. As a result, we included a question in the Fall 2021 survey to gauge options to reduce audio capture issues in our classrooms.

April 14, 2022

Summer Pilot Information

RTL will be offering a Course Capture Pilot this summer. To qualify for this pilot, your course must have

March 17, 2022

Have you ever wondered what it takes to replace a projector 25 feet above the ground or what goes into refreshing classroom technology at UC Berkeley? If the answer is yes, then here is a glimpse into this process as our engineers, Vince Barma, Nich Caldwell, and Steve Johnson, refreshed 100 Lewis over the Winter Break in December 2021 - January 2022.

January 28, 2022

Updated Guidance as of February 2, 2022:
Thanks to the hard work and collaboration between our hardware vendor and the classroom technology services team, a workaround has been implemented in all of our video conference capable rooms and Monterey (macOS 12) devices can now connect to our classroom cameras in our general assignment classrooms for use in Zoom or other video conferencing platforms.

January 11, 2022

As outlined in Chancellor Christ’s update on Friday 1/7/22, most courses are being offered fully remotely between January 18 - 28, 2022. Please visit the campus coronavirus page for details.

October 22, 2021

What a whirlwind semester start. We want to thank all of you, the instructors that support the teaching and learning mission of the campus, for understanding that technology does not always work and for being partners in figuring out solutions to keep instruction going when faced with technical challenges.

October 1, 2021

For Course Capture Instructors:

September 20, 2021

To keep our tightly scheduled 200+ classrooms operational and updated in-semester, our dedicated engineering team turns to evenings and nights to do some of their best work when the rooms are empty. In addition to addressing more complex issues, such as replacing a bad projector, that requires an empty classroom, we also focus on upgrading smaller, analog-only classrooms during the semester to bring them into the digital world with the following updates:

August 10, 2021

Research, Teaching, and Learning (RTL) is offering several programs and support services for faculty as they prepare for the Fall semester.

August 4, 2021

August 2, 2021

The fee for Video with Operator Course Capture has been reduced from $2000 to $1000 for the Fall 2021 semester. This fee only applies to auditoriums in Wheeler Aud, Pimental, 2050 VLSB, and 245 Li Ka Shing. This is not to be confused with the new feature Video without Operator service that has been added to other existing classrooms. The new Course Capture Video with Operator service remains free to use.

June 7, 2021

Thanks to generous support from campus and departmental leadership, RTL has received funding to accelerate our classroom refresh, add video cameras, and add video conferencing capabilities to 37 classrooms this summer.

November 18, 2020

We at RTL Classroom Technology Support have been working this past semester to provide you with various support options for your online classes, and we are excited to introduce a new one!  

March 18, 2020